How to fix Pixel 6 and Pixel 6 Pro network connection issues

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Whether it was with the latest version of Android that was released for Pixel users in December or the previous update in November, there have been several issues with wireless network connections for weeks. We don’t know what the actual problem is at this point, but I can attest that my wife and I both have random network drops for no reason. It’s from a Pixel 4XL and has never really had any issues, so there’s no doubt that the Pixel 6 Pro is causing the problem.

For me, I noticed the network dropouts for a few weeks at this point, but they were minimal and turning airplane mode on and off usually fixes the issues for a while. My wife wasn’t so lucky the other day and had to completely turn off her Pixel 6 Pro to get any service from T-Mobile while she was at work. It’s clearly not good.

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How to fix your Pixel 6 connectivity issues with an app update

Thanks to the good folks at Android Police, we have what seems like a pretty legit solution to the problem, and it’s in Google’s Carrier Services app. This app is clearly responsible for how your phone communicates with carrier networks and assuming an update to this app is the fix, that also means this app is currently the main problem. The good news is that there is a fix via the Carrier Services app beta and the best news is that it’s pretty simple to apply.

First, let me say that there are two ways to do this. The first requires you to sign up for the Carrier Services app beta channel, wait for the update, and install it. It’s fine to do this, but it means that at some point you’ll probably want to leave this beta program and just have to remember to do so.

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The best option in my opinion, just snag the current Carrier Services app beta from APK Mirror (highly trusted Android app site), install it and take the few extra steps needed (required to either method, here) to get your service back on track.

You can head here to download the APK (do it from your phone for the easiest method) and after downloading just click on the file to install it. You may need to grant Chrome permission to install apps, but after doing so for this trusted app, you can disable this option in your permission settings if you wish.

Once installed, we recommend that you force stop the Carrier Services app, wipe data, and completely restart your phone. This will ensure your Pixel 6 or Pixel 6 Pro is receiving the latest mobile data settings and ensure you have a strong connection with your wireless carrier. To do this, go to Settings > Apps > View All Apps > Carrier Services > Force Stop > Storage & Cache > Clear Storage.

After following these steps, your connectivity should be much better. I’ve set it up for the past couple of days and haven’t had any issues, but I wasn’t seeing a connection drop incredibly often, so that could also be a coincidence. Hopefully, this beta version of the Carrier Services app is about to go full-time, and when it does, we won’t see so many complaints about the Pixel 6 and Pixel 6 Pro network connections.

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